News & Events

  • 2022-02-09 - Notice of postage fee adjustment

  • Please note that due to increase in postage prices worldwide, we have had to amend our shipping charges. Our new prices are as follows.

    Regular Mail: $22.00
    Express Mail: $60.00
    DHL Express: $85.00

  • 2022-01-27 - Chinese New Year Holiday Notice

  • Please be informed that our office will be closed from 1 Feb 2022 to 3 Feb 2022 for Chinese New Year Holiday, and our business will be resumed normally on 4 Feb 2022.
    Customers still can place the order in CNY holidays . However, all orders during the holidays can expect delayed deliveries. And tracking info. email will not be sent until 4 Feb 2022. Your understanding will be highly appreciated if our holidays bring any inconveniences.
    Wish you a Happy Chinese New Year!

  • 2022-01-18 - EMS Shipping now available

  • We are pleased to announce we are able to ship orders by EMS Courier again. We will advise as soon as Regular Airmail becomes available.
  • 2022-01-06 - Delayed delivery due to COVID-19

  • The rapid spread of coronavirus has had a major impact on global shipping, delays should be expected for delivery of all mail types until further notice. We apologize for any inconvenience caused.
  • 2022-01-03 - Suspension of Regular airmail and EMS services

  • Due to the substantial reduction in flight frequencies or even cancellation of flights by airlines, Hongkong Post announced that all airmail services (including Speedpost) to the United States has been suspended until further notice.

    We can still ship orders via DHL. We do apologize for any inconvenience caused!

  • 2021-10-25 - Christmas last posting dates 2021

  • The last posting dates before Christmas are just around the corner.

    As per post office, the latest date for Christmas air mail this year is 18 Nov 2021
    Please place your order as early as possible to avoid disappointment and make sure that they arrive in time. Thanks!

  • 2020-12-15 - Updated delivery time of regular airmail and EMS

  • Due to insufficient air traffic capacity provided by airlines, it may take additional time in waiting for air allotment to convey airmail items to the United States . We regret to announce that our regular airmail takes approx 4 to 6 weeks now . EMS has an estimated delivery time of 3 weeks. We do apologize for any inconvenience caused!
  • 2020-10-05 - Suspension of Email services

  • Please be informed that we’ll conduct email system upgrade from 5 Oct to 7 Oct . During this period, the following emails will be affected

    1. Order confirmation

    2. Tracking info. email

    3. General email inquiries

    Should you have any inquiries, please feel free to contact us via live chat or our CS hotlines

    We apologize for this inconvenience and appreciate your understanding and patience!

  • 2020-09-08 - Emails are bouncing back from Microsoft domains

  • We’re getting an issue with sending email to Microsoft domains ( and similar ) e.g. / / / / . If you cannot receive our response in a couple of days, please feel free to contact us via live chat or our CS hotlines . Our IT team is looking into this matter and get it solved asap. Sorry for any inconvenience caused!

  • 2020-07-22 - Shipping Cost Increase

  • Please note that due to increase in postage prices worldwide, we have had to amend our shipping charges. Our news prices are as follows.

    Regular Mail: $18.00
    Express Mail: $50.00

  • 2020-06-19 - EMS service is now available to United States

  • In light of COVID-19 situation, please expect at least 5 working days delay on top of original delivery time frame

  • 2020-04-14 - Restriction of Shipping Methods due to Covid-19

  • Due to the impact of COVID-19, we are currently unable to ship orders via EMS Courier. This service is no longer available to us.

    We can still ship orders via regular airmail.

    For further details for your specific country, please visit:

    Please check back regularly for more updates or contact us by phone, email or live chat if you have any questions.

  • 2020-03-18 - Shipping delay notice

  • Due to the recent worldwide travel restrictions being enforced, this will cause delays with the post office`s delivery.
    If you think your order maybe affected, please contact us by phone, email or live chat and we will help follow up the order and resolve any problem.

  • 2020-03-14 - Covid-19 Coronavirus Update

  • Please be assured that we are maintaining the strictest of hygiene protocols within our pharmacy and are working harder than ever to make sure we maintain the high standards you expect from us.

    We are still processing order in the usual time frame. However, Covid-19 has had a huge impact on airlines and airports, and as a result some deliveries may be unavoidably delayed. We apologize for any delays you experience because of this. Unfortunately it is beyond our control.

  • 2020-02-27 - BTC payment notice

  • For BTC payment, after you have made the Bitcoin payment, please could email us to let us know.
    This is so that we could speed up the processing of your order.
    Otherwise, there will be delays with the sending out of your order.

  • 2020-01-29 - Special arrangement for postal services

  • The Hong Kong Government has extended the Chinese New Year holiday for most governmental services. Such that the Postal Service will be resume on 3rd February.
    We will post out the orders as soon as the postal service resume normal.
    This will affect the Express Mail Service most. When placing your order, using the EMS method, please bear this in mind.

    Customers who have placed their orders using this method we will push the Post Office to send out your orders as soon as they resume Sorry, again for the inconvenience caused


  • 2020-01-13 - Chinese New Year Holidays 2020

  • The Chinese New Year Holidays is just around the corner,
    Please try to place your orders before 15 Jan to ensure that your orders are deliver on time

  • 2019-11-07 - Christmas shipping for 2019

  • The Christmas season is coming upon us soon, so it`s time to place your final order if you want the package to arrive before then.

    The Post office cut-off date is on the 19th of Nov, so order place on or before this date should be delivered on time.
    Orders placed after this date may be delayed until after the New Year for delivery.

    We would like to take this opportunity to wish everybody a Merry Christmas and Happy New Year!!

  • 2019-10-08 - Phone system technical problem alert

  • We have discovered a technical problem with our phone systems, which may cause it not connecting the call properly. If you are facing this problem, please contact us via the live chat or email us and we will get back to you as soon as possible.
  • 2019-09-30 - Shipping delay notice

  • We are sorry to info you that due to the celebration for China national day holiday on the 1st of October, the Hong Kong post office closed on that day. This will accumulate an extensive backlog of outgoing posts. Since the China national holiday will cause delays to orders getting shipped out, we expect this will affect orders place from the 27th of Sep onwards. We will work with the Hong Kong post to ship out all order ASAP and will update you if there are any further delays. For that we would like to deeply apologize for the inconveniences caused at the moment. Please do not hesitate to contact us if you have any questions regarding your order.
  • 2019-02-27 -

  • We are recently experiencing some technical problem with our order placement system, causing some of our customers unable to place the order and getting a 404 page error message.
    We would like to apologize to all customers affected and for the inconveniences caused.

    We are currently working with the IT team to solve this issue and may have to ask for your help in giving us some info regarding your web browsing environment.
    If you need to place an order in the mean time, please request our CS team to help you manually create the order for you.
  • 2019-02-01 - Snowing conditions

  • With the snowing conditions in the United States, there is maybe a slight delay with the delivery. Sorry, for any inconvenience caused. Thanks.
  • 2018-11-07 - Christmas Holidays

  • The Christmas Holidays is getting near. To avoid any delay, the Post Office has advised us that the last postal date for normal delivery is 21 November. So any orders placed after this date, there is maybe a slight delay with the delivery
  • 2018-06-26 - PubMed Central’s evaluation of the safety and efficacy of bimatoprost for eyelash growth in pediatric subjects

  • Their results

    Eyelash prominence improved in a significantly greater proportion of subjects treated with bimatoprost compared with vehicle at month 4 (70.8% versus 26.1%; P<0.001). This benefit was sustained at month 5 post-treatment assessment. Digital image analysis measures were significantly improved with bimatoprost. Significant treatment benefits with bimatoprost versus vehicle were evident among the healthy adolescents but not in the pos chemotherapy or alopecia areata subgroups. The safety profile of bimatoprost was consistent with previous studies in adults.

    Their conclusion

    Bimatoprost was safe and well tolerated in pediatric subjects with eyelash hypotrichosis. In this study with limited sample size, subgroup analyses showed that treatment was effective in healthy adolescents with no concurrent contributing medical condition, but not in those with eyelash hypotrichosis due to chemotherapy or alopecia areata.

  • 2018-05-03 - Tretinoin - Wrinkle Treatments That Work

  • Over the past decade, University of Michigan researchers have focused on the mechanisms behind aging skin and have emerged with a better understanding of how best to tame the process—without Botox or plastic surgery. After analyzing several dozen of their studies, the team reported last month that three treatments definitely rejuvenate skin: topical retinoic acid, carbon dioxide laser resurfacing, and injections of cross-linked hyaluronic acid. "These three, as far as I`m concerned, are the ones where the evidence is quite solid," says senior author John Voorhees, chair of the department of dermatology at the University of Michigan`s medical school (who has no financial ties to the manufacturers of the treatments studied).

    Retinoic acid. Derived from vitamin A (though not the kind found naturally in carrots and other orange-red vegetables) creams that contain retinoic acid require a prescription and work by gradually stimulating the formation of new collagen. For best results, Voorhees recommends creams with .025 or .05 percent tretinoin (another name for retinoic acid).

  • 2018-04-27 - Avert reporting on Tenofovir

  • Tenofovir is safe for pregnant women living with HIV and their babies. New study reveals leading antiretroviral drug, tenofovir (TDF), is safe for pregnant women living with HIV when compared to other antiretroviral treatment (ART) regimes, despite concerns in the past that it could lead to adverse pregnancy outcomes.
  • 2017-10-26 - Xmas 2017 Last Post Date

  • Christmas is just around the corner and that means the post office will be getting busy soon.  The post office has advice us the last postal date for normal delivery times is on the 24th of November.
    So please try to place all orders before that date to ensure the orders are delivered before the Christmas holidays.
    Orders place after the 24th of Nov may encounter slight delays.

  • 2017-03-06 - Welcome to the updated United Pharmacies website

  • We have been busy upgrading the server for our website, but at last we are here, this will be the new home of The new server will have much greater responds time and also allow us to increase our product catalogue, and not to mention a huge increase in term of data security.

         So, we welcome you to:
  • 2017-01-22 - Public Holiday possible postage delay, between 27th Jan 2017 - 2nd Feb 2017

  • As we are approaching Chinese New Year, we would like to advice our customers that their orders may be slightly delayed during this period, namely between 27th Jan 2017 - 2nd Feb 2017. Please kindly allow extra time for the postal service to process and deliver your orders during this period.
  • 2016-12-22 - Season`s Greetings

  • As the holiday season draws closer, United Pharmacies would like to take the opportunity to wish all customers a Merry Christmas and Happy New Year!
  • 2016-12-19 - iPhone Compatible Interface

  • As of today we launch a mobile view interface to improve and simplify your shopping experience on iPhones and any mobile devices. Happy shopping!
  • 2016-11-01 - 2016 Christmas holiday postage arrangements

  • The Christmas holiday is coming up and the post office has advice us the last postal date for normal delivery times is on the 25th of November. So please try to place all orders before that date to ensure the orders are delivered before the Christmas holidays. Orders place after the 25th of November may encounter slight delays.
  • 2016-09-21 - Seasonal possible postage delay, between Nov 2016 - Jan 2017

  • As we are approaching the busy season for the post office, we would like to advice our customers that their orders may be slightly delayed during this peak season, namely between Nov 2016 to Jan 2017. Please kindly allow extra time for the postal service to process and deliver your orders during this period.
  • 2016-07-20 - Website Security Improvement

  • We are delighted to announce that our entire website is now HTTPS secure. We use the latest encryption technology to safeguard your data and protect your privacy. We continuously improve security to our website to make sure you shop with us in the utmost safe environment, and will continue to improve the security giving you best shopping experience possible. Many thanks for all our customer`s support.
  • 2016-04-11 - Public Holiday : Labour Day

  • 2016 Labour Day: 1st May. With the Labour Day on the 1st May, we would like to remind our customers that this will affect the delivery time for order post prior and during this period will be slightly delayed due to the local bank holiday. Please allow a few extra days for delivery during this period, thanks!
  • 2016-01-13 - Chinese New Year Holidays

  • 2016 Chinese New Year : 8th to 10th Feb. With the Chinese New Year coming up soon, we would like to remind our customers that this will affect the delivery time for order post prior and during this period will be slightly delayed due to the local bank holiday. Please allow a few extra days for delivery during this period, thanks!
  • 2015-12-01 - Christmas Holidays

  • Christmas post build-up this year has started early, so please kindly expect some delay to occur. We will do our best to ship out the orders ASAP, and work closely with all post offices to make sure the order gets to you as soon as possible.
  • 2015-11-12 - Suspicious calls claiming to be United Pharmacies

  • We have had reports of suspicious calls claiming to be United Pharmacies. These people will call anytime and will call repeatedly to harass people. To verify the real United Pharmacies, you can ask the caller for their phone number, ours is 1-888-256-3135, their name and the website address, and ours is Then you can ask them if you can call them back at the above toll free number. If they don`t agree, then they are fake. Also please don`t give out personal info over the phone, we will never ask for that kind of information.
  • 2015-11-11 - Limited tracking info for regular shipping method

  • It has come to our attention that some orders can only be tracked with limited info with USPS, the affected orders are ones posted with regular mail. We are looking into this with USPS and hope to sort out the problem ASAP. If your order is one of these, please allow the 7-14 days for delivery, after that if the order is still not delivered, please contact us by email or phone. For more info please see the FAQ page.
  • 2015-10-25 - Holiday Post Arrangements

  • Order cut off time update : Due to a recent notice from the post office, the cut of time for orders destined for pre Christmas delivery should be placed by 25th of Nov. We would like to take this opportunity to wish everyone a merry Christmas and happy new year.
  • 2015-03-26 - New Product - Hepcinat (Sofosbuvir)

  • United Pharmacies is proud to offer the revolutionary Hepatitis C treatment - Hepcinat (Sofosbuvir). Please check our Sofosbuvir Products and order today!
  • 2015-02-26 - New Products

  • United Pharmacies now offers a New Products section for new and popular items we have just received. Check with us often for updates and to keep up with new medications we have to offer!
  • 2015-01-28 - Holiday Mailing Delays

  • To avoid shipping delays caused by the New Year Holidays occurring from February 19 to 22, please complete any urgent orders prior to February 10.
  • 2015-01-28 - US Postal Delays

  • Because of a mail backlog at the San Francisco Office of Exchange, some customers may experience a delay in delivery. United Pharmacies would also like to remind our customers that packages being delivered to areas heavily affected by recent snow storms may also experience significant delivery delays.
  • 2015-01-13 - Membership Program

  • United Pharmacies wishes you a happy new year! Beginning on January 13th, 2015, we will begin our membership program to simplify the ordering process. Be sure to register with us to improve your ordering experience and receive special discounts and coupons.
  • 2014-12-02 - United Pharmacies Christmas Sale

  • United Pharmacies is offering a 10% discount on all orders until the 31st of December, 2014. Simply complete your order as normal and the discount will be applied prior to checkout.
  • 2014-11-23 - Holiday Post Arrangements

  • Because of the seasonal increase in mail volume, any orders that need to reach their destination before December 25th should be made prior to November 25th. Thank you for your continued business and we wish you happy holidays!
  • 2014-07-02 - Limited Time Special Offers

  • United Pharmacies now offers special discounts on monthly selected items. Please visit our special offers section for other limited time deals.
  • 2014-03-18 - Package Products

  • United Pharmacies has hand selected and combined some of our most popular products that can be used together for your every day needs at a discounted price. Please check out our current sales and visit us often for new package offers!
  • 2014-02-10 - Weather Delays

  • Please be advised that the United States Postal Service has announced that all mail deliveries are subject to delays caused by severe winter storms affecting some areas. We apologize for any inconvenience caused.
  • 2013-11-26 - Update on Payment Methods

  • Due to technical difficulties United Pharmacies is temporarily unable to process Visa credit cards or cashier`s checks while ordering. We still offer alternative payment methods including international Wire Transfers which you can read more about here. We are working to rectify this situation and will inform you about any changes as soon as possible.
  • 2013-09-24 - Avoiding Holiday Delays

  • With the approach of the holiday season, we would like to ensure the fastest service for you as our customers. In anticipation of seasonal postage delays, we recommend any order delivered by standard mail you wish to receive before Christmas be placed no later than October 31st. Orders delivered by EMS courier services should also be placed prior to November 20th to avoid delays.
  • 2013-09-03 - Holiday Delays

  • As you are probably aware, the holiday season is getting closer! We recommend customers place their orders as early as possible to allow enough time for orders to arrive and avoid the holiday season delays.